Ayla Living
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Policy

Acceptable Use Policy

This policy sets out how you may use the Ayla Living store and the limits of what we offer.

Last updated: 14 July 2026 · AYLA ENERGY SERVICES LTD

01Permitted use

You may browse, buy energy-saving products for personal or business use, join Ayla Circle, and contact us. You agree to provide accurate details and to use the store lawfully.

02Prohibited use

  • Fraudulent orders, payment fraud or chargeback abuse.
  • Attempting to breach security, scrape at scale, or disrupt the service.
  • Reselling in a way that misrepresents our products or brand.
  • Uploading unlawful, infringing or harmful content in forms or reviews.

03No energy contracts or supply

Ayla Living is a physical-goods retailer. We do not sell, broker or manage energy, electricity, gas or utility contracts, we do not supply power, and we do not trade or invest in energy. Do not use our store or brand to imply otherwise.

04No installation services

We do not provide electrical installation. Products are plug-and-play; any work on fixed wiring must be done by a qualified electrician.

05Enforcement

We may suspend or cancel orders and access where this policy is breached, and report unlawful activity to the authorities.

06Contact

Report misuse to AYLA ENERGY SERVICES LTD at support@ayleneser.shop.

Questions about this policy? Contact support@ayleneser.shop or see our Support centre.